Privacy Policy
Effective Date: December 20th, 2024
Last Updated: March 20th, 2025
Introduction: At Neural Ai, we are committed to protecting the privacy and security of our users’ personal data. This Privacy Policy outlines how we collect, use, store, and protect the personal data of our users, as well as the measures we take to ensure the confidentiality, integrity, and availability of that data.
Scope: This Privacy Policy applies to all users of our AI search services, including website visitors, registered users, and customers. By using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Data Collection: We collect the following types of data:
User-Provided Data
We collect personal data that you: Provide to us when you register for an account or log in to our service; Conduct searches or use our AI-powered features; Contact us for support or feedback; Participate in surveys or promotions.
Automatically Collected Data:
We collect data automatically when you interact with our services, including: IP address and device information; Browser type and version; Operating system and platform; Search queries and browsing history; Cookies and other tracking technologies.
Derived Data:
We may derive additional data from the data we collect, such as: Search preferences and interests; User behavior and activity patterns
Data Use: We use the data we collect to:
Provide and Improve Our Services:
We use data to provide, maintain, and improve our AI search services, including: Processing search queries
and providing relevant results; Personalizing search results and recommendations and developing and training
our AI models.
Enhance User Experience:
We use data to enhance the user experience, including: Customizing the user interface and search results;
Providing relevant advertising and sponsored content and sending notifications and updates.
Support and Feedback:
We use data to provide support and respond to user feedback, including: Troubleshooting and resolving
technical issues; Responding to user inquiries and concerns
Analytics and Research:
We use data to conduct analytics and research, including: Analyzing user behavior and trends; Developing new
features and services
Data Confidentiality and Security: We take the confidentiality and security of our users’ data seriously. We implement the following measures to protect data:
Data Encryption:
We encrypt data in transit and at rest using industry-standard encryption protocols.
Access Controls:
We implement strict access controls, including multi-factor authentication, to ensure that only authorized
personnel have access to data.
Data Segmentation:
We segment data into separate systems and databases to prevent unauthorized access.
Regular Audits and Penetration Testing:
We conduct regular security audits and penetration testing to identify and address vulnerabilities.
Compliance with Data Protection Regulations:
We comply with applicable data protection regulations.
Data Sharing and Disclosure:
We do not share or disclose user data with external parties, except in the following circumstances:
Service Providers:
We may share data with service providers who help us provide our services, such as cloud infrastructure
providers and customer support software providers.
Law Enforcement and Government Requests:
We may disclose data in response to valid law enforcement or government requests, as required by law.
Merger or Acquisition:
In the event of a merger or acquisition, we may transfer data to the acquiring entity.
User Rights and Choices: Users have the following rights and choices:
Data Access and Correction:
Users can access and correct their personal data by logging into their account or contacting us.
Data Deletion:
Users can request deletion of their personal data by contacting us.
Data Portability:
Users can request a copy of their personal data in a machine-readable format.
Opt-Out of Advertising:
Users can opt-out of targeted advertising by adjusting their account settings or using ad-blocking software.
Withdrawal of Consent:
Users can withdraw their consent to data processing at any time by contacting us.
Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect data and provide our services. Users can adjust their browser settings to block or delete cookies.
Children’s Privacy: Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children under 13.
Changes to This Policy: We may update this Privacy Policy from time to time. We will notify users of material changes by posting a notice on our website or sending an email to registered users.
Contact Us: If you have any questions or concerns about this Privacy Policy, please contact us at: info@neuralai.us.
Governing Law: This Privacy Policy is governed by the laws of the United States. Any disputes arising from this Policy will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA).